Solutions for many problems can be found quickly
- in the Help Menu
- at your own corporate Help Desk
- in the Support area at www.vodafone.is/vodafonemobileconnect

If you are still having difficulties, you may want to call Vodafone Customer Care.

Contract Customers
| | |
Whilst in Iceland: | 1414 | |
Whilst abroad: | +354 599 9009 | (from any network) |

Prepay Customers

Register at http://www.vodafone.is/frelsi and top up your Vodafone Mobile Connect Prepay service.

To register you will need the telephone number of your Vodafone Mobile Connect Prepay device:
1. Open Vodafone Mobile Connect (do not connect)
2. Select the Tools/Diagnostics menu entry
3. Your number is labelled "Own Number".

You can also find out your device's number by sending an SMS text message from Vodafone Mobile Connect to a mobile phone.

| | |
Support: | 1414 | (whilst in Iceland) |
| +354 599 9009 | (whilst abroad) |
TopUp: | 1400 | (whilst in Iceland) |
| +354 599 9009 | (whilst abroad) |

Standard Icelandic and roaming call charges apply.